From Chaos to Control: How to Standardize Processes and Create Effective Work Procedures

From Chaos to Control is for anyone who wants better results with less work Are you worried about going on vacation Are you getting unpredictable results from a process Are too many mistakes happening If you answered Yes to any of these questions, then this book is for you It explains how to standardize processes and create effective work procedures, getting predictable results in just five steps It s for operators, managers, and parents to organize processes, set expectations, and assign ownership It reduces stress and improves results in manufacturing, service, administration, and even in your family
From Chaos to Control How to Standardize Processes and Create Effective Work Procedures From Chaos to Control is for anyone who wants better results with less work Are you worried about going on vacation Are you getting unpredictable results from a process Are too many mistakes happening

  • Title: From Chaos to Control: How to Standardize Processes and Create Effective Work Procedures
  • Author: Joerg Muenzing
  • ISBN: 1466368403
  • Page: 216
  • Format:
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    1 thought on “From Chaos to Control: How to Standardize Processes and Create Effective Work Procedures”

    1. As a software developer and small business owner I initially thought I might not count to the intended audience of the author. The topic of standardizing processes and creating effective work caught my attention though. And as it turns out, Muenzing has a very broad view of processes. They can be found everywhere in our lives. He's written the book for 'those who wish to get more predictable results with less work.' So simple. And I agree with him: Whether you're CEO of a multinational corporati [...]

    2. I'm in the process of writing my procedures for my small business. While I don't think the book is a total waste of time, it fell short in a few ways. First, it seems to be geared more toward manufacturing businesses, not service or retail. Second, it provides a VERY basic skeleton of how to write a procedure, some of which I'm not sure is completely relevant to all business. For example, the SIPOC-MOTIV parameter definitions seem a little much for some business types, and definitely makes the S [...]

    3. With a corporate background, I had always heard about 6-Sigma and quality control. I knew that big companies spent a lot of money on this type of thing because they have entire departments dedicated to quality control. With just that experience, I still did not fully understand what is at stake until I worked as a consultant for medium-size and smaller companies. I then realized how business processes can make or break a business--in particular, the efficiency or inefficiency of those processes. [...]

    4. This book was a godsend for me. I have a lengthy corporate background and recently took a new management position at a smaller company as a challenge to myself. Leading a small team of individuals who had some terribly wasteful procedures and practises in place was more than I bargained for. One by one, on the advice of "From Chaos to Control" I was able to implement new processes, and within 5-6 weeks, a team that could have gone by the wayside and dismissed as unproductive and wasteful was rec [...]

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